FAQS

Any returns of unopened and unused products will be accepted within 30 days from the shipment date. All returns are credited in the original form of payment. Please contact our customer service team at getbeautiful@girlboybeauty.com to start the return process. All sale items are final sale and may not be returned or exchanged.

Once your order has been shipped, you will receive an email confirmation with a tracking number. Usually, you can expect it to arrive within 7 business days. If you don’t receive your order, contact our customer service at getbeautiful@girlboybeauty.com and a representative will reach out to you within 48 hours to resolve the issue.

Our cosmetics sell fast! If what you’re looking for is currently unavailable, you can either keep checking back (we get new stock weekly!) or contact our customer service team at getbeautiful@girlboybeauty.com to be notified when your item is back in stock.

Currently we do not ship internationally. We are looking into adding this in the near future.

We offer a wide variety of shipping options. You will see the choices and pricing when you check out.

GirlBoyBeauty.com maintains physical, electronic, and procedural safeguards to help guard personally identifiable information. If transactions are offered on the site, transaction information is transmitted to and from girlboybeauty.com in encrypted form using industry-standard Secure Sockets Layer (SSL) connections to help protect such information from interception. girlboybeauty.com restricts authorized access to your personal information to those persons who have a legitimate purpose to know that information to provide products or services to you and those persons you have authorized to have access to such information. Please be aware, however, that any email or other transmission you send through the internet cannot be completely protected against unauthorized interception.

Aside from our lashes, all our products are free of parabens, gluten, phthalates, oil, fragrance, sulfates, GMO, silicone, corn, barley, wheat, oat, spelt or rye and Prop 65 compliant. For specific allergen information about each product, see the ingredients sections on our product pages.

GirlBoyBeauty is a cruelty-free brand and the raw materials in our products are not tested on animals with the exception of our BeautyanDRAGyny eyelashes which we are in the process of converting to faux mink.

Reach out to our customer service team at getbeautiful@girlboybeauty.com and one of our representatives will get in touch with you ASAP.